Frequently Asked Questions

What is the best option for me? Blinds or shutters?
The truth of the matter is that there is no one right answer to this question. The decision of which window treatment option is going to be right for your home largely depends on what kind of function you’re looking for, as well as your personal aesthetic tastes. Our team of professionals will go over plenty of different options with you in order to help you find the one that’s going to best suit your personal tastes and functional needs.
What are your payment terms?
We require 50% payment on the total invoice, with the rest of your balance due upon installation.
Does Elcota offer a warranty on their products?
All our products come with a warranty. Please enquire about the terms and conditions.
What is the best way to clean your blinds?
In most cases, cleaning your window blinds in a safe manner involves using a feather duster or using a bristle vacuum attachment with the suction on low. With wood blinds, it is important to avoid using water or exposing them to moisture, but with faux wood blinds or aluminum, you can use a damp cloth to gently wipe away dirt or dust as well.
How can I contact Elcota?

Call us on 044 695 0941 or 072 767 6299 or email us directly on info@elcota.co.za

Can I expect a free quote?

Yes

How do I know what the product will look like?

We can supply you with a range of samples that will give you a good idea of what the blinds are made of, including colours, textures, etc.